If you’re thinking of becoming a customer or if you’re an existing customer needing help, please write to:
Abbey International
PO Box 545
Abbey House, 19-21 Commercial Street
St Helier
Jersey
JE4 8XG
Tel: 0845 054 4000 or if calling from overseas: +44 (0) 1534 885 000
Fax: +44 (0) 1534 828 884
Email: info@abbeyinternational.com
Customer Relationship Centre available 8am - 8pm UK time on Business Days.

Brochures

Follow this link if you would like us to send you a brochure.

General Comments

Click here if you have any general comments about our site or services.

Lost Gold VISA card

To report your Gold VISA Card lost or stolen, please telephone:
01268 298 807 from the UK or
+44 (0)1268 298 807 if you are calling internationally.
(Both numbers are available 24 hours a day, 7 days a week.)
If your card is stolen, you should immediately report it to the Police.

Lost chequebook

If your chequebook is lost or stolen, please contact our Customer Relationship Centre on:
0845 054 4000 or if calling
from overseas: +44 (0) 1534 885 000
8am to 8pm UK time on business days.

Forgotten your PIN number?

If you have forgotten your PIN number, please contact our Customer Relationship Centre so that a reminder can be ordered for you on:
0845 054 4000 or if calling
from overseas: +44 (0) 1534 885 000
8am to 8pm UK time on business days.
Or email them at customerservices@abbeyinternational.com

Technical difficulties

If you are having trouble gaining access to our Internet Banking Service, please contact our Customer Relationship Centre on:
0845 054 4000 or if calling
from overseas: +44 (0) 1534 885 000
8am to 8pm UK time on business days.
Or email them at customerservices@abbeyinternational.com