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Peace of Mind Guarantee Security when banking online

 

You’re safe with us online


We’re totally committed to protecting you when you use this website. To confirm your identity when logging in to our Internet Banking Service we use your Membership Number, Internet Login Password and Security Code, all of which have been designed in accordance with financial industry standards and best practice. Furthermore, any information sent between you and Abbey International via our Internet Banking Service is protected by strong industry-standard security technology.

To make your Internet Login Password and Security Code harder to guess, please follow these rules:

  • Your Passwords should be a combination of characters and numbers.
  • Avoid obvious character and number sequences.
  • Choose passwords that are familiar to you but difficult for others to guess.
  • Adopt passwords that you can type quite quickly, making it difficult for someone else to observe.
  • Change your passwords if you suspect that someone else may know them.
  • Never write your passwords down or disclose them via email.
  • Never tell anyone your passwords – not even employees of Abbey International.

Our ‘Peace of Mind’ Guarantee


Rest assured, in the unlikely event that you lose any money when using our online services, we will pay you back any loss you incurred from fraud. All we ask is that you have taken the necessary safeguards to keep your offshore account secure and haven’t deliberately involved yourself in fraud.

Protecting you with technology


The information on our website is split into two types of area: ‘freely accessible’ areas and ‘secure’ areas. We don’t mind who visits the freely accessible areas and we don’t check on who does. None of your private accounts information is kept there, just general information about our offshore products and services that anyone can have access to.

Our website’s secure areas


The secure areas are where we do keep all that personal information, which is why you have to enter a Membership Number, Internet Login Password and Security Code before we can give you access. For example, you’ll use the secure areas of our site when you access your Abbey International offshore accounts online.

You can identify secure areas by looking for the padlock symbol in the bottom right hand corner of your web browser.

In addition, any information you submit online is protected by data encryption. The information is scrambled by your browser (e.g. Internet Explorer) and unscrambled when it gets to us. It cannot be read along the way.

You may come across the term 128-bit SSL (Secure Socket Layer) technology. This is the way the data is first scrambled and then unscrambled again. The latest browsers have this built in – and it is automatically enabled unless you turn it off. To prevent problems viewing secure sites like ours, it’s always a good idea to have the latest version of your browser installed.

These services are also protected by 'firewalls'. This technology monitors and prevents any unauthorised access to our computer systems (where personal data is kept) – which means unauthorised people cannot access account and personal details.

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