At Abbey International, we're committed to making sure everyone has access to our websites. We design them with these accessibility guidelines in mind:

• We make sure that navigation throughout the site works in a consistent way.

• We use a standard web font to make it easy for all to read. In most cases, the size of the font can be adjusted according to the users' needs, using standard browser and operating system options. (Note Headings are not in aerial, they are images)

• All the images are given 'alt text' alternatives except those which are only decorative; the tags for these are left blank.

• We never use colour as the only way to convey information.

Abbey International has developed its own accessibility guidelines, which take into account standards and accessibility best practice from a number of sources.

Adobe Acrobat is required to view and print PDF documents that appear on this website. To download this program for free, visit the Adobe website. To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources.

If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to get in touch. You can call us on 0845 054 4000 or +44 (0)1534 885 000 if calling from overseas, or you can email us at customerservices@abbeyinternational.com. Customer Services are available 8am - 8pm UK time on Business Days.

Your browser already includes a number of ways to change the way our web pages are displayed. Here's how to change settings using Internet Explorer :

Internet Explorer (IE5.x)

To permanently apply font and colour changes

To enlarge text

To change text and background colour

To prevent graphics and images appearing

To change the size of the window

To change the colour of links displayed on a screen

Other browsers

Internet Explorer instructions

To permanently apply font and colour changes

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Click on the three boxes to show ticks

Click on 'OK'

To enlarge text

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Tick the 'Ignore font sizes specified on web pages' check box

Click on 'OK'

On the browser menu select 'view'

Click 'text size'

Choose the size of text

To change text and background colour

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Colour'

Deselect the 'Use Windows Colours' tick box

Select the box next to 'Text' and choose a colour

Click on 'OK'

Select the box next to 'Background' and choose a colour

Click on 'OK'

To prevent graphics and images appearing

On the browser Tools menu select 'Internet Options'

On the Advanced tab, scroll down to the 'Multimedia' heading

Deselect the graphics options 'animations', 'videos', 'pictures' and 'images' by clicking on the boxes to remove the ticks

Click on 'Apply' then 'OK'

To change the size of the window

On the browser View menu select 'Full screen' or press F11

To change the colour of links displayed on a screen.

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Click on 'Select ignore colours specified on Web pages' (should contain a tick)

Click 'OK'

Select 'General' tab and click on 'Colours'

Turn off the 'Use hover colours' tick box (should not contain a tick)

Select 'Visited' and choose the colour that suits you best, Click OK

Select 'Not Visited' and choose the colour that suits you best, Click OK

Select 'OK' for 'Colours'

Select 'OK' for 'Internet Options'

Other browsers

There are options to change the way pages are displayed on other browsers. Please refer to your browser's help or information section for details. If in doubt please contact us for help. However, to make the most of the accessibility features on this site we recommend the use of Internet Explorer.

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